General Payment and Cancellation Policy
The following applies unless otherwise agreed with the owner.
Obligatory reservation can be done in the following ways: Payment of a deposit of 50% of the total price
Guarantee payment card.
Payment of a deposit - Reservation is conditional on payment of a deposit of 50% of the total price by transfer to the bank account no. 2111143038/2700, variable symbol = reservation number / voucher no later than 30 days before the first day of arrival. In the case of non-payment of the advance sent to the guest's e-mail notifying you of this fact. If the guest does not react to this challenge and advance payment does not pay for accommodation, the reservation is automatically canceled (29th day before start of accommodation).
Please note: Bank Fee of CZK 200 for payments from abroad be charged to the client.
UNICREDIT BANK A. G., Náměstí Jaroslava Seiferta 698, 278 01 Kralupy nad Vltavou, Czech Republic
BANK ACCOUNT: 2111143038
BANK CODE: 2700
variabil symbol = no. reservation (voucher)
Surcharge for accommodation is payable on the day of arrival. In the event of early termination of the stay is not entitled to recover sums of money (entitled to a refund only if insurance against cancellation of stay and max. 80% of the unused amounts). Surcharge is possible to pay in cash or by credit card.
Guaranteed Credit Card
Guaranteed credit cards are exempt from additional bank charges. We need the following information: name of the card holder, number and type of credit card, expiration date. Unable to accept booking whith credit card which the expiration date expires before start of accommodation. By authorizing credit card with sufficient expiration date will be bindingguarantee of booked accommodation. Cash card will be debited only when there is a situation - where we are entitled to charge a cancellation fee (client will not come).
In case the guest cancels ordered stay, the cancellation fee was deducted from the deposit paid in the following manner:
Up to 4 weeks prior to arrival: 0% of the price
Less than 4 weeks before arrival: 50% of the price
The arrival is between 14 and 20 o'clock. Guests present a personal identification document (data on all persons, ask for another card or passport) and pay the rest of the stay.
End of stay
The stay ends with breakfast on departure day and release the rooms before 10.30 am. Another option is to store your luggage in the afternoon in a designated area.In the event of early termination of the stay is not entitled to recover sums of money (claim for reimbursement is again only in case of insurance against cancellation of stay and max. 80% of the unused amounts).
ADDITIONAL INFORMATION - CATERING
Buffet breakfast is included in the room rate. In the case of specific dietary restrictions, guests are asked to supply the necessary food. Food storage is possible in rooms that are equipped with minibars or in the pension's refrigerator. Rooms No. 3, 6, 9 and 12 are equipped with a minibar.
The pension has its own restaurant, which is accessible only for guests and it is open during the winter season from 8.00 to 10.00 a. m.and from 4.30 to 10.00 p. m. Dinner menu from ala carte and daily menu. Price range 90 - 250 CZK. Out of season, the restaurant operates as a lounge with self-service. Drinking of your own drinks is prohibited in the restaurant.
We look forward to your visit. We wish you a happy journey to us.